Residential Services

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As part of our commitment to offering a hassle-free living experience for property owners, they take care of various crucial aspects of residential management. One of our primary responsibilities is repairs and maintenance within the flats. We understand the importance of keeping the properties in top condition, ensuring that any issues are promptly addressed and resolved to maintain the value and livability of the flats.

We also care of council tax and utility management on behalf of our clients. We take care of the electricity, gas, and water bills, ensuring that they are promptly paid and managed effectively. 

To ensure the overall well-being of the properties, Mortimer Surveyors conducts inspections every six months. This thorough assessment allows them to identify any potential issues and address them promptly before they escalate into more significant problems.

Collection of rent and payment of contractors and managing rental arrears is another aspect that Mortimer Surveyors excels in. We have established effective procedures and systems to handle any rent payment delays or disputes, ensuring that property owners are protected financially.

Unit compliance is of utmost importance, and Mortimer Surveyors understands this well. We ensure that all necessary certifications and inspections are up to date, including Energy Performance Certificates (EPC), Gas Safety, Electrical Installation Condition Reports (EICR), Carbon Monoxide alarms, and HMO (House in Multiple Occupation) Licensing, if applicable. This dedication to compliance ensures the safety and legality of the properties we manage.

Lastly, when tenants move out, Mortimer Surveyors handles the check-out inventory process and ensures a smooth deposit return. This meticulous attention to detail protects the interests of property owners and maintains transparency in the tenant-landlord relationship.